At nurstar, your privacy is not an afterthought — it is a core part of how we build and operate our platform. This Privacy Policy explains exactly what personal data nurstar collects from Filipino players, how we use it, who we share it with, and what rights you have over your own information.
Six principles that guide how nurstar handles your personal data every single day.
nurstar never sells your personal data to third parties. Your information is not a product.
All data transmitted between your device and nurstar is protected by SSL encryption.
You can access, correct, or request deletion of your nurstar data at any time.
nurstar only collects data that is genuinely necessary to operate the platform and comply with regulations.
This policy tells you everything. No hidden data practices, no vague language about "partners."
nurstar processes data in accordance with the Philippine Data Privacy Act of 2012 (Republic Act 10173).
This Privacy Policy ("Policy") describes how nurstar ("nurstar," "we," "us," or "our"), the operator of the online gaming platform accessible at nurstar.app, collects, uses, stores, shares, and protects the personal data of individuals ("you," "Player," or "User") who access or use the nurstar platform and its associated services.
nurstar is committed to protecting the privacy and personal data of all players, particularly those based in the Philippines. This Policy is drafted in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC).
By registering an account on nurstar, accessing the platform, or otherwise using nurstar's services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, you must discontinue use of the nurstar platform immediately.
nurstar collects only the personal data that is necessary to provide its services, comply with applicable legal and regulatory obligations, and maintain the security and integrity of the platform. The categories of personal data we collect include the following:
nurstar collects personal data through the following means:
| Collection Method | Examples |
|---|---|
| Direct submission | Registration form, KYC document upload, support enquiries, responsible gaming tool settings |
| Automated collection | Cookies, session logs, IP address capture, device fingerprinting during platform use |
| Payment processors | Transaction confirmation data from GCash, PayMaya, BPI, BDO, Metrobank, and InstaPay |
| Identity verification providers | KYC verification results from third-party identity verification services |
| Regulatory sources | Data received from regulatory authorities or law enforcement agencies in connection with legal obligations |
nurstar uses the personal data it collects for the following purposes:
nurstar processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012 and its Implementing Rules and Regulations:
nurstar does not sell, rent, or trade your personal data to any third party. nurstar may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this Policy:
nurstar engages trusted third-party service providers to assist in operating the platform. These include payment processors (GCash, PayMaya, BPI, BDO, Metrobank, InstaPay), identity verification providers, cloud hosting providers, customer support software providers, and analytics platforms. All service providers are contractually bound to process your data only on nurstar's instructions and in accordance with applicable data protection laws.
nurstar may disclose your personal data to Philippine regulatory authorities, law enforcement agencies, or courts where required by law, court order, or regulatory direction. This includes disclosures required under the Anti-Money Laundering Act (AMLA) and its amendments, and disclosures to the relevant Philippine gaming regulatory body.
In the event of a merger, acquisition, restructuring, or sale of all or part of nurstar's business, your personal data may be transferred to the acquiring entity as part of that transaction. nurstar will notify you of any such transfer and ensure that the acquiring entity is bound by privacy obligations no less protective than those in this Policy.
nurstar may share your personal data with other parties where you have provided explicit consent to such sharing.
nurstar uses cookies and similar tracking technologies to operate and improve the platform. A cookie is a small text file placed on your device when you visit nurstar.app. The following types of cookies are used:
| Cookie Type | Purpose | Can Be Disabled? |
|---|---|---|
| Strictly Necessary | Required for the platform to function, including session management and login authentication | No — essential for platform operation |
| Functional | Remember your preferences, language settings, and responsible gaming tool configurations | Yes, but may affect platform experience |
| Analytics | Collect anonymised data on how players use the platform to help nurstar improve its services | Yes, via cookie preferences |
| Security | Detect and prevent fraudulent activity, bot access, and suspicious login behaviour | No — required for platform security |
You may manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the nurstar platform. nurstar does not use third-party advertising cookies or cross-site tracking cookies.
nurstar retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:
Upon expiry of the applicable retention period, nurstar will securely delete or anonymise your personal data in accordance with its data disposal procedures.
nurstar implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, loss, or destruction. These measures include:
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, nurstar will notify the National Privacy Commission (NPC) within seventy-two (72) hours of becoming aware of the breach, and will notify affected players without undue delay, in accordance with the requirements of the Data Privacy Act of 2012.
Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by nurstar. To exercise any of these rights, please contact the nurstar Data Protection Officer using the contact details in Section 14.
nurstar will respond to all data rights requests within thirty (30) calendar days of receipt. In complex cases, this period may be extended by a further thirty (30) days, and you will be notified of the extension.
nurstar's platform and services are strictly restricted to individuals aged twenty-one (21) years and above, in accordance with applicable Philippine gaming regulations. nurstar does not knowingly collect personal data from individuals under the age of 21.
Age verification is a mandatory step in the nurstar registration process. If nurstar becomes aware that personal data has been collected from an individual under the age of 21, it will immediately suspend the associated account, delete the personal data collected, and, where applicable, return any deposited funds to the payment source.
If you are a parent or guardian and believe that a minor has registered on nurstar or provided personal data to nurstar, please contact the support team immediately using the contact details in Section 14.
nurstar's primary operations and data processing activities are based in the Philippines. However, some of nurstar's third-party service providers — including cloud hosting providers, identity verification services, and analytics platforms — may process personal data in jurisdictions outside the Philippines.
Where personal data is transferred outside the Philippines, nurstar ensures that appropriate safeguards are in place to protect your data, including contractual clauses that require the recipient to process your data in accordance with standards equivalent to those required by the Philippine Data Privacy Act of 2012. nurstar will not transfer your personal data to a jurisdiction that does not provide an adequate level of data protection without your explicit consent or without implementing appropriate safeguards.
nurstar reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. The most current version of this Policy will always be published at nurstar.app/privacy-policy, together with the effective date of the current version.
Where changes to this Policy are material — meaning they significantly affect your rights or how nurstar processes your personal data — nurstar will notify you by email to the address registered on your account, or by a prominent notice on the nurstar platform, at least fourteen (14) days before the changes take effect. Your continued use of the nurstar platform after the effective date of any updated Policy constitutes your acceptance of the revised terms.
nurstar has appointed a Data Protection Officer (DPO) in accordance with the requirements of the Philippine Data Privacy Act of 2012. If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by nurstar, please contact the DPO using the details below.
You may reach the nurstar Data Protection Officer by email at:
For general support enquiries unrelated to data privacy, you may contact the nurstar support team at:
Please note that both email addresses above are displayed as plain text for informational purposes only and are not clickable links. For the fastest response to data rights requests, nurstar recommends emailing the DPO directly with the subject line "Data Rights Request – [Your Full Name]."
If you are not satisfied with nurstar's response to your data privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC). Information about the NPC and how to file a complaint is publicly available through official Philippine government channels.
Under the Philippine Data Privacy Act of 2012, every nurstar player has these rights over their personal data.
Know exactly what data nurstar collects and why — this Policy is your full disclosure.
Request a copy of all personal data nurstar holds about your account at any time.
Ask nurstar to correct any inaccurate or outdated information on your account.
Request deletion of your data when it is no longer needed, subject to legal retention rules.
Opt out of marketing communications from nurstar at any time, no questions asked.
Receive your nurstar data in a structured, machine-readable format for your own use.
nurstar is built for Filipino players who want a secure, transparent, and genuinely fun online gaming experience. Your data stays yours — always. Sign in to your account or explore the full game library today. Must be 21 years or older to play.